FAQ ER – Raindrop Landscape Management

Emergency faq

An irrigation emergency is typically when you have an issue that requires shutting off your house water, immediate maintenance needed for a home inspection, work needing to be performed after regular business hours, ect.

You can call or text our main line at 865-604-7246. This is the owner, Lesley Lewis’ cell phone. If he is unable to immediately answer, please leave a message, but also text if possible.

This is not guaranteed. We will do our best to get to you as soon as possible. Call us for details.

For emergency calls, since they are outside of regular business hours, require us to reschedule existing appointments, and pay our techs double time, are double the cost of our hourly rate. We charge $200/hr. We typically will not schedule anything that should take longer than an hour for emergency calls.

General questions about our services.

Questions about starting up systems that use city water.

Questions about starting up systems that use pumps.

Questions about system winterizing.

Questions about irrigation maintenance.

Questions about scheduling.

Questions about irrigation emergencies.

Questions about new system installation.

Questions about joining our team.