• It is recommended that you call 4-5 weeks ahead of the preferred date of startup. We begin startups mid-April and run those throughout the summer. 
• Existing customers will receive a “courtesy reminder” postcard in mid-September. You do not have to wait for the postcard to arrive in order to schedule. You can schedule at any point in the year. 
• Receiving the reminder postcard is not guaranteed, as things happen with the post office that we have no control over.

• Startup assessment appointments are to assess the condition of the irrigation system.  Appointments are typically scheduled for 1 hour.
  • PLEASE NOTE: In order to service all residential and commercial customers, we have to limit our startup assessments to one hour. In order to service all customers we cannot have “open ended appointments” meaning we cannot schedule one or two customers per day with only a possibility of that property needing maintenance. Our technicians are at a different property every hour on the hour, and this appointment is to assess what needs to be done to your property for the system to be fully functional, and in many cases, one hour is sufficient to get most systems up and running for the season. 

• Hook up pump wiring and turn on pump breakers.

• Set your timer in accordance with water company requirements.Go through every zone, check every head, and make adjustments.

• Do any light maintenance, up to an hour. (The techs can typically change a few  heads that are standard heads that we keep stocked on our vans, repair minor pipe breaks, move a head short distances, ect. Within the 1 hour appointment.)
  • PLEASE NOTE: In rare cases, especially when there has been work done in the yard (pool installation, patio installation, termite bait station installation, tree removal, etc.), there could be instances where the system cannot run due to heavy maintenance that needs to be done. We try our best to isolate issues by turning off the zone(s) that are having problems and run the others that are ok. There are some instances where leaks will not show themselves until the system has run through several cycles.

• Notate on the invoice timer settings, assessment of each zone, notate any maintenance that was done, as well as notate if there needs to be a return visit for maintenance or if you need to have maintenance from a certified backflow company. 

• No, we do not charge any extra for a pump system startup.

We price by zones: 1-7 zones is $100, and $5 each additional zone up to 16. If you have more than 16 zones, we will then move to an hourly charge of $100/hr.

When sourcing your water from a source other than your utility company you can schedule your timer as you see fit.

• Should there be a need to pull the pump during the appointment, the tech will not have time to do this at the startup. You will have a note on your invoice telling you to contact the office for a return visit. (SEE: Scheduling).

• No, at this time we do not have a referral system.

• For existing parts that fail, the labor is not covered under our workmanship guarantee. For new parts installed by us, the labor is covered under the workmanship guarantee for 30 days and the parts cost is covered by the manufacturer warranty.