RLM Customer App
End-User License Agreement
This agreement covers the RLM Customer App (the “App”): Raindrop’s private staff website at rlm.lewislab.net, with its customer records, estimates, staff timeclock and parts inventory, run by Raindrop Landscape Management LLC (“Raindrop”, “we”, “us”) for its own business.
Who may use the App
The App is a private tool. Only Raindrop’s employees and other people Raindrop authorizes (“Users”) may use it, and only to do work for Raindrop. It is not offered, sold or licensed to the public or to other businesses.
Your license
Raindrop gives each User a limited, personal, non-exclusive, non-transferable right to use the App for Raindrop’s business, for as long as Raindrop allows. Raindrop keeps all rights in the App that this agreement does not expressly give.
Rules of use
Users agree not to:
- share their sign-in or let anyone else use the App as them (the shared shop timeclock login excepted);
- copy, export or pass on customer information except as their work for Raindrop requires;
- try to get around the App’s security or reach information their role does not allow;
- use the App for anything other than Raindrop’s business.
QuickBooks
The App connects to Raindrop’s own QuickBooks Online company through Intuit’s programming interface, with the permission of Raindrop’s QuickBooks administrator. It reads, creates and updates customer records there (including marking a customer inactive and setting its customer type), and reads invoices, estimates, products and the company’s name. Raindrop’s administrator can disconnect the App from QuickBooks at any time from QuickBooks’ app settings; after that the App no longer reads from or writes to QuickBooks.
Intuit and QuickBooks are trademarks of Intuit Inc. The App is not made, sponsored or endorsed by Intuit.
Your information
How the App handles information is described in the RLM Customer App Privacy Policy at /rlm-app-privacy/.
No warranty
The App is provided “as is” and “as available”. To the fullest extent the law allows, Raindrop makes no warranties of any kind about the App, express or implied, including that it will be error-free or always available.
Limitation of liability
To the fullest extent the law allows, Raindrop is not liable for any indirect, incidental, special or consequential damages arising from use of the App.
Ending access
Raindrop may suspend or end a User’s access at any time. A User’s access ends when their work for Raindrop ends.
Changes
Raindrop may update this agreement. The effective date above shows when it last changed. Continuing to use the App after a change means accepting it.
Governing law
This agreement is governed by the laws of the State of Tennessee.
Contact
Raindrop Landscape Management LLC6819 Highbank Ln, Knoxville, TN 37938
[email protected]